Carlife Assistance

Carlife Assistance gives you peace of mind on every journey. Whether your vehicle stops due to an accident, a technical breakdown, or simple driver error, professional help is just one call away.

What is more, Carlife Assistance gives you reliable support not only when you’re on the road, but also when unexpected technical emergencies happen at home – 24/7.  

Carlife Assistance includes also an intelligent key tag designed for the active localization of lost keys. The key tag is handed over to you at the point of sale and allows quick and easy tracking via a mobile application. The intelligent key tag package includes:

• GC e-TAG Bluetooth localization chip with battery
• Key ring
• Spare battery
• User manual and registration guide for the GlobalSec mobile application

Assistance Coverage

If your vehicle is rendered immobile due to an accident, breakdown, or driver error, Carlife Assistance ensures immediate roadside support with the following services:

• 24/7 call center support
• On-site vehicle repairs for minor issues
• Towing to the nearest suitable garage in case of major breakdowns
• Flat tire service or change assistance
• Battery jump-start
• Emergency fuel delivery
• Lockout assistance and key replacement in case of loss or theft
• Replacement vehicle car
• Legal assistance related to vehicle use

Home Emergency Assistance

• Plumber (water leaks, blocked pipes)
• Electrician (electrical failures)
• Locksmith (lock damage, lost keys)

Key Cover Details

• Assistance services apply to all assistance events occurring within the territory of the Slovak Republic.

• Coverage is provided in accordance with the selected program and the applicable service limits.

• Assistance is available 24/7 through the assistance call center.