Assistance and financial support when an unexpected situation puts your car out of service.
24/7 Assistance –
in unexpected situations
For new and used
cars
Immediate financial
support
“After a traffic accident, our car was declared a total loss and we didn’t know what to do next. Fortunately, we had purchased AUTO TOTAL Assistance when buying the car, so we quickly received not only the necessary information but also financial support that helped us cover the initial expenses and get a new vehicle.”
AUTO TOTAL Assistance
AUTO TOTAL brings you peace of mind and financial support when your car is put out of service due to an unexpected event. Whether it’s an accident, theft, or another situation leading to a total loss, you’re not alone — help is always within reach.
The service includes not only assistance, but also a practical financial benefit to help you manage the difficult period after losing your vehicle. This benefit is designed to help cover immediate expenses, support you in acquiring a new vehicle, and assist with its registration and related administration.
AUTO TOTAL also stands by your side from a legal perspective. As part of the service, you have access to legal assistance “Lawyer for your car,” helping you handle complex situations related to vehicle use quickly and professionally.
The service is available in several variants, allowing you to choose the level of protection that best suits your needs. Whether you’re on the road or dealing with the consequences of an unexpected event, AUTO TOTAL gives you peace of mind, confidence, and support when you need it most.
Assistance Coverage
If your vehicle is put out of service due to an unexpected event such as an accident, theft, or another serious situation, AUTO TOTAL provides comprehensive assistance and support to help you handle everything:
- 24/7 assistance hotline available anytime you need help
- Immediate support and coordination of next steps after the incident
- Legal assistance “Lawyer for your car” for situations related to vehicle use
- Support when communicating with authorities, police, or other institutions
- Help with administration related to handling the incident and further procedures
The service also includes a financial benefit to help you manage the consequences of the situation:
- Immediate financial support to cover initial expenses
- Support when acquiring a replacement vehicle
- Contribution toward registration and related administrative processes
AUTO TOTAL provides not only assistance, but also real financial support and peace of mind when you need it most.
Key Cover Details
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Assistance services apply to all assistance events occurring within the territory of the Slovak Republic.
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Coverage is provided in accordance with the selected program and the applicable service limits.
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Assistance is available 24/7 through the assistance call center.
Our Services
Our partners
This product is currently available exclusively to customers in Slovakia through our partners in the Slovak market – AAA Auto and Autodiskont. Should you have any further questions, please do not hesitate to contact us.
Frequently Asked Questions
When and where can I buy AUTO TOTAL?
AUTO TOTAL Assistance can be purchased at our partner dealerships when you buy your new vehicle. If you are interested in our AUTO TOTAL Assistance, please call us on: +420 2 10012062 or send us an email via info@theaibgroup.eu.
How do I ask for Assistance?
If you find yourself stuck on the road or need help at home and the situation is covered by your AUTO TOTAL Assistance contract, simply call the assistance hotline right away. Our professional assistance team is available 24/7 and ready to help you whenever you need it.
FOR ASSISTANCE CONTACT: +421 2 205 127 76.
Can assistance be rejected?
Yes, in some cases assistance may be rejected if the issue is not covered under your AUTO TOTAL Assistance contract.
We encourage you to review your coverage terms and conditions carefully and keep them available should any questions arise.
Can I cancel AUTO TOTAL Assistance?
Please, note that AUTO TOTAL ASSISTANCE is not an insurance product.
Due to the nature of the service, it is not possible to request early termination or a refund of the fee, or any proportional part of it.